E-commerce

Five Ways Ecommerce Stores Can Keep Existing Customers Engaged

Filed in Blog, Customer Experience, E-commerce, Guest Blog by on January 4, 2018 0 Comments
Five Ways Ecommerce Stores Can Keep Existing Customers Engaged

Today we are excited to share a guest post from Johanna Rivard. 5 Ways Ecommerce Stores Can Keep Existing Customers Engaged Did you know that about 571 websites are created every minute of every day? Whether they are directly competing with your start up business or not, there’s a clear message that’s pervading here: the …Continue Reading

2018 Customer Experience Trends

2018 Customer Experience Trends

Most executives talk about improving the customer experience—even of creating the quintessential customer experience—but too few walk the talk when it comes to developing and implementing strategies, policies, and training initiatives that can truly make a difference. Some exceptional firms are going all-out and competition dictates  others will either catch up or fade away. Review …Continue Reading

CX Pros Share Their Repeat Business Tips – Free eBook

CX Pros Share Their Repeat Business Tips – Free eBook

Are you finding that your business is doing alright but is plagued by one-time-only shoppers and does not have many repeat customers? This is a problem that many businesses, no matter the size or industry, suffer from and we are here to help you turn those one-time shoppers in repeat customers. In our eBook “CX …Continue Reading

13 Tips to Turn First Time Shoppers Into Repeat Customers – Free eBook

13 Tips to Turn First Time Shoppers Into Repeat Customers – Free eBook

Our latest eBook “13 Tips to Turn First Time Shoppers Into Repeat Customers,” will give you all of the advice you need to find first time customers and turn them into loyal brand followers. From suggestions on how to train in-store staff, to information on how to properly follow up with customers after their initial …Continue Reading

6 Tips to Retain Subscription Services Customers

6 Tips to Retain Subscription Services Customers

Subscription services are unique business models and companies are struggling with how to retain those customers. Blue Apron is a good example.  Blue Apron just announced that loyal customers are hard to find.  According to a recent article in The Wall Street Journal, “…to keep up its blistering growth and live up to its targeted …Continue Reading