Deep CX Thoughts

Deep CX Thoughts Episode Three: Customer Service as a Differentiator [Video]

Deep CX Thoughts Episode Three: Customer Service as a Differentiator [Video]

In this highly competitive business economy, only those companies that place customer service as a high priority on their agenda will continue to thrive, survive, and drive growth. #DeepCXThoughts

Deep CX Thoughts: Episode Two (Customer Questions)

Deep CX Thoughts: Episode Two (Customer Questions)

This week we are sharing a #DeepCXThought about dealing with questions from customers. Each time a customer asks a question or raises a concern, think of it as an opportunity to build upon and solidify your relationship with them.

Deep CX Thoughts: Episode One (Creating Customer Connections) [Video]

Deep CX Thoughts: Episode One (Creating Customer Connections) [Video]

In our first episode of Deep CX Thoughts, we share some insight on how to teach associates to always strive for improving relationships with customers. Check it out and let us know any #DeepCXThoughts you’d like to see featured!