Blog

Ideas for Improving Retail

Ideas for Improving Retail

I recently attended a retailing conference in New York City. On the ride up in the elevator to the 36th floor, I overheard two retail executives speaking quietly to each other.  They were asking each other if retailers were out of ideas, money, or leadership. The execs may have a point about money and leadership, …Continue Reading

30 Repeat Business Tips in 30 Days Weekly Roundup #4

Filed in Blog, Repeat Business by on September 30, 2017 0 Comments
30 Repeat Business Tips in 30 Days Weekly Roundup #4

Now that the final week of September is over, we are bringing you our final weekly roundup to our 30 Tips in 30 Days series. Here are the last Repeat Business Tips from experts across many different fields. Check them out on Twitter for more of their expertise. Tip #24 comes from Tom Smith and gives us some fresh …Continue Reading

CX Pros Share Their Repeat Business Tips – Free eBook

CX Pros Share Their Repeat Business Tips – Free eBook

Are you finding that your business is doing alright but is plagued by one-time-only shoppers? This is a problem that many businesses, no matter the size or industry, suffer from and we are here to help you turn those one-time shoppers in repeat customers. In our eBook “CX Pros Share Their Repeat Business Tips,” we …Continue Reading

Deep CX Thoughts: Episode One (Creating Customer Connections) [Video]

Deep CX Thoughts: Episode One (Creating Customer Connections) [Video]

In our first episode of Deep CX Thoughts, we share some insight on how to teach associates to always strive for improving relationships with customers. Check it out and let us know any #DeepCXThoughts you’d like to see featured!

30 Repeat Business Tips in 30 Days Weekly Roundup #3

Filed in Repeat Business by on September 23, 2017 0 Comments
30 Repeat Business Tips in 30 Days Weekly Roundup #3

With one more week of September in the books, we are bringing you our next weekly roundup to our 30 Tips in 30 Days series. Here are the latest Repeat Business Tips from experts across many different fields. Check them out on Twitter for more of their expertise. Tip #17 comes from Denise Graziano and discusses the importance of …Continue Reading