I have been lucky enough to attend the SOCAP 2013 Symposium in New Orleans. The theme for the Symposium is big data and to me, it’s like Christmas in April! As a big fan of data, I have been loving every moment of the presentations and panels.
For those who aren’t able to attend, here are some of our tweets from Day 1 of the SOCAP Symposium. – the day of data!
#BigData best practice: start small @mattariker #symp13
RT @JenniferatWest: “Avoid ineffective collecting of data that does not pertain to your initiative.” With Matt Ariker at #symp13
If you don’t ask the right questions…you’ll get accurate answers to the wrong questions @mattariker #symp13
RT @scott_gluck: Big data helps you understand the Why behind the What…. With precision. #symp13
One of the things #bigdata does is dispel the myths via @mattariker #symp13
#BigData lets you get answers to questions you always had but didn’t have the technology to answer #symp13
RT @bsdalton: Trend: empowerment and control – consumers are rapidly moving to self service. #symp13
For products, marketing and promotions, your existing #contactcenter data can make a big difference #symp13
“Offer consumers simple services to better manage their increasingly valuable time” @ubercool #symp13
“You’ve only got one touchpoint, make it the best you can” @ubercool #symp13 #CustServ
Great opening session at #symp13 with @blprnt – love your views on #data!
Companies positioned to think about the future of data are in a better position than those thinking about the present of data. #symp13
Numbers are not just numbers, they are measurements of something – measurements of our lives. #symp13
The most important thing in the data dialog over the next 2 years is data ownership. #symp13
The definition of data: data are measurements of something #symp13
Happy 40th anniversary @SOCAP! #symp13
Great welcome reception at #symp13! Thank you Stericycle!
Don’t miss out on the great content, follow #Symp13 on Twitter to hear about tomorrow’s sessions!